Question 1

What is Black Knight DSS?

Accepted Answer

Black Knight DSS is a carrier pipeline platform for freight dispatchers. It helps you verify carriers against FMCSA, onboard and organize them, qualify them with an AI recruiter, and work a warm click-to-call queue instead of spreadsheets and cold calls.

Question 2

How do carriers get into Black Knight DSS?

Accepted Answer

You add carriers by DOT number and Black Knight DSS verifies them against the FMCSA database, auto-filling fleet size, equipment and safety data, then organizes them into your live queue for the AI recruiter and dispatchers to work.

Question 3

How much does Black Knight DSS cost?

Accepted Answer

Black Knight DSS offers three monthly plans: Starter at $149 (1 truck), Professional at $249 (up to 5 trucks), and Enterprise at $499 (unlimited trucks). Every plan starts with a 14-day free trial and no credit card is required to start.

Question 4

Does Black Knight DSS use real FMCSA data?

Accepted Answer

Yes. When an FMCSA API key is configured, entering a DOT number queries the live FMCSA database and auto-fills the carrier's authority, safety rating, fleet size and equipment. Where live access isn't available, a realistic data snapshot is used so the workflow still functions.

Question 5

Is there an AI recruiter?

Accepted Answer

Yes. 'Knight' is an AI recruiter powered by Claude Sonnet 4.6 that qualifies carriers over chat, confirming authority, equipment, lanes and target rate. Connect your own Twilio account to have Knight text carriers directly.

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